ALL INFORMATIONs

Dear guests, 

soon we'll be meet again! We sincerely look forward to welcoming you back to the Hotel Riml in Hochgurgl. This time without handshake and hug, but with an open and warm smile, the health of our guests and employees is the focus. We want to ensure this with additional hygiene and precautionary measures. 

Please support us by following our recommendations. With your care you protect yourself, the other guests and your hosts! You can find out which adjustments you currently need to consider here:

BOOKING & ARRIVAL

We have adapted our cancellation policy to the situation under the motto "Carefree on vacation". Bookings can be canceled or rebooked free of charge up to 30 days before arrival. Of course, we still take care of the luggage transport from the lobby to your room and back.

Special case travel warning:
In the event of a travel warning that is valid for you, we grant a free cancellation option up to 48 hours before arrival!

OUR RIML TEAM

Our employees have received intensive training on important hygiene measures and in contact with guests. They take control of our corona measures and wear a face shield or mask for their own and your protection.

HYGIENE & SAFETY

As usual, we pay particular attention to the high cleaning standards for room cleaning and the cleaning of public areas. Your room will be disinfected daily with virucidal cleaning products in accordance with current hygiene standards. Several disinfection columns in the public areas of the hotel enable optimal hand hygiene. The public areas, handrails, toilets, lifts and lift buttons and much more are checked at regular intervals, cleaned and disinfected with virucidal cleaning products.

RestaurantS & Bar

In compliance with all safety and hygiene measures, you will continue to enjoy our half board without restrictions. We place our guests at a sufficient distance from each other; this ensures the minimum distance of one meter. The buffets are still available to you in their entirety. However, to guarantee the minimum distance of 1m, we recommend that you avoid peak times if possible. According to the current regulations of the Austrian federal government, mouth and nose protection is always worn as soon as one is no longer sitting at the table. At the buffets (breakfast, afternoon snack and dinner), wearing MNS is mandatory for everyone in the hotel.

SKY RELAX AREA, FAMILIY SPA & BLACK BOX GYM

We look forward to welcoming you to our wellness areas! It is our concern to make your stay as pleasant as possible. You can take advantage of our wellness offer in compliance with the hygiene and safety regulations as usual. During the treatment, our employees wear face protection - washing hands before and after use is a matter of course, as is thorough disinfection of all objects.

The saunas in our wellness areas are open until 7:45 p.m. According to the new regulations, sauna facilities may only be used by one person or by several people living in the same household. We rely on personal responsibility and do not check the saunas every minute. We have posted the respective restrictions for you. Infusions and "waving" are not recommended. In the relaxation rooms, the couches are aligned with a minimum distance of 1m. There are access restrictions and distance rules in both indoor and outdoor bathrooms. Please note our information displays.

2 SPA & Wellness areas with a total of 2,400 m² (each guest has more than 10 m² available when fully booked)

Our BLACK BOX GYM fitness room can be used as usual. Of course, the fitness equipment is disinfected regularly.Please clean the handles and control panels before and after training.

Our reception and reservation team is available at any time for further questions and information. 
We wish you a pleasant stay with us at the Hotel Riml.

Lots of space for sufficient distance from other guests

The Hotel Riml in Hochgurgl offers enough space to get out of your way and still not lose the feeling of comfort and familiar atmosphere. Here you will find facts and figures about the Hotel Riml:

OFFICIAL TOurism portal

Even in these extraordinary times, Austria's hosts do everything to make your stay safe and relaxing. Here you can find out everything you need to know about your next vacation in Austria.